- Where are you located?
Our office and manufacturing facility is located at 4944 Commerce Parkway, Cleveland, Ohio 44128. We maintain a customer base throughout the United States and ships product internationally to Europe and Asia.
- How many facilities do you have?
Identity Group maintains a 40,000 square foot facility in Cleveland, Ohio. By using one facility, we can closely monitor its production processes and ensure consistent color and positioning from product to product and job to job.
- Do you print everything in your plant?
All products are printed and controlled in our facility. We are a fully contained print operation when it comes to controlling production and scheduling. All printing, foil stamping, embossing, die-cutting and finishing operations are performed internally.
- Do you have a price list?
Identity Group has a wholesale price list for its standard products including business cards, letterhead, envelopes, memo pads and standard magnetic products. These prices reflect standard inks on standard papers as identified on the price list. Prices for additional services and our ordering policies are also included. Contact us
today for our latest price list.
- Do you produce raised printing?
Raised printing, or Thermography, represents a substantial portion of the jobs that we produce. We maintain 10 thermography heat tunnels on our presses.
Thermography is the process for producing raised lettering, as on stationery or calling cards, by application of a powder that is fused by heat to the fresh ink.
Thermography can be applied to a wide selection of Standard Ink Colors
or any color in the complete Pantone palette.
- Do you produce full color printing?
Identity Group produces short run, full color products. The press is also supported by a UV flood roll coater. We can produce business cards, postcards, sell sheets, brochures and many other products with near offset quality printing.
- Does Identity Group have special program pricing?
Anytime a stationery program represents volume that demands a consistent print schedule, or its print specifications require master shell/imprints, we will custom quote the program to develop the most economical pricing structure. It is our goal to produce high quality stationery products and the most desirable pricing for our reseller customers.
- Do you emboss and foil products?
Identity Group is fully capable of producing embossing, debossing, foil stamping and die-cutting in its own production department. We have a select list of standard foil colors and access to custom foil as needed. We are noted for its high quality production of ink or foil registration to embossed images that create unique and dramatic images.
- What e-commerce programs do you use?
Identity Group has become a leader in partnering with Distributors and print resellers to develop and implement online ordering programs. For applications where the end user is only ordering stationery products, we use our proprietary online program. Identity Group also interfaces with other Software as a Service (SaaS) providers like e-Quantum, Demand Bridge, Kramer Smilko, PageDNA and others to service the stationery needs of your customers.
- What are your standard product lead times?
For our standard products, black ink on standard paper stocks is 24 hours. Standard inks on standard paper stocks is 24-48 hours. Standard inks on standard letterhead and envelope products is 5-7 days. Foil stamping and embossing is 7-10 days. Digital printing is 3 days from receipt of a print ready file. All turn times are after the receipt of an approved proof if a proof is requested. Custom programs are quoted based on the needed frequency and estimated volumes.