A Letter From Our CEO

CEO of IDG, a sign manufacture and sign company for hotel signs, hospitality signs, visual merchandising signs, retail decor, retail pop signage, and ADA signs

For over 65 years, Identity Group has been the market leader in producing custom and standard ADA Signs, Visual Décor, Hospitality, and Architectural Signage. It is a really exciting company to be partnering with and working for!

We have always believed that in order to sustainably drive growth and prosperity for your business, you must first be innovating new and effective ways to drive value for the customer. This is why we’re undergoing a momentous transformation of our company to produce even more focus and obsession on the customer’s buying experience.

At Identity Group, we absolutely LOVE our customers and channel partners! We know that we would be completely lost without them and this is why we never rest on our accomplishments from the past nor take for granted that buyers have a lot of options in the marketplace.

We are doubling-down on our investments in our customer service and technology departments in order to increase our speed to market, product quality, and programs with our most loyal channel resellers. When you work with Identity Group, you know that you are getting expertise and a genuine partner that will “white glove” your project to completion – we know you never get a second chance to make a great first impression.

Give us an opportunity to demonstrate what VIP customer treatment looks and feels like as a customer of Identity Group.

Sam Signature

Sam Richardson, CEO